FAQ:
What is a document management software?
A Document management software allows you to manage scanned documents and
electronic files. Dokmee also includes workflow options that allow users
to send electronically documents from/to each other for review/approval/rejection.
What scanners are compatible with Dokmee?
Most scanners with either Twain or ISIS drivers are compatible with
Dokmee.
Click
here
if you want to buy one that we have tested and is fully compatible with Dokmee.
What formats are compatible with Dokmee?
Tiff, PDF's, MS Word, MS Excel, MS Powerpoint, outlook emails, Text files, jpeg, bmp.
What if I stop paying my subscription?
The software will stop updating, but you can still use it. However,
you can renew at any time.
Can several people look and edit documents?
Yes.
Is your software “Sarbanes-Oxley Compliant”?
Software cannot be “Sarbanes-Oxley Compliant”; however, software can assist you in becoming Sarbanes-Oxley Compliant by helping you meet the requirements of section 404.
Excerpt from Bob Tillman, director of public affairs for the Association of Records Managers and Administrators (ARMA):
"It gives me a little angst that all these companies are running around and saying their software is Sarbanes-Oxley compliant," Tillman says. "There is no such thing as 'Sarbanes-Oxley compliant.' It's not like HIPAA, which has this litany of rules. The SEC has not laid down a regimen of things that you as a company have to do for Sarbanes-Oxley, other than the certification and the 404 section of the act."
Is your software “HIPAA Compliant”?
Yes, Dokmee professional is HIPAA Compliant due to its auditing capabilities.
The Audit feature records every function performed by user and datetime stamps it.
I need trainning and installation help, where can I get it?
Please contact our sales department at USA: 1-866-748-6464 UK: +44 20 3239 0016 Europe: +33 (0)1 40 39 10 39 or 1-832-369-3900,
we have different classes and training options available. Also, check out
our library of
Video Tutorials.
I have issues installing the program, it is prompting me for .Net Framework
3.5?
You need to either run windows update and select to install the .Net
Framework 3.5 on your computer or you can download it from our
download page and then run the setup to install it.
Can I tryout the software for free?
You can download the trial version in the
download
section, it will work for 30 days.
Do I need to install Dokmee on a server?
You can, but it is not necessary. You can install it on a standalone PC.
If you plan to use it in a multi-user environment, then it is better to put the Dokmee
database on a server. Except of the Home Edition, which can
only be installed on a local drive.
If I buy Dokmee Home Edition can I upgrade later on ? How much does it cost?
Yes, You can. Please contact our sales department at USA: 1-866-748-6464 UK: +44 20 3239 0016 Europe: +33 (0)1 40 39 10 39 or
1-832-369-3900 to arrange for an upgrade. You will only pay the difference
between the price of the Home and the Professional edition.
What if I need training or installation or both?
We offer onsite and remote training and/or installation, please give
us a call at USA: 1-866-748-6464 UK: +44 20 3239 0016 Europe: +33 (0)1 40 39 10 39 to inquire about pricing.
What if I need several users ? Do I pay per user?
You only per workstation, meaning per physical computer you want to use
Dokmee on. However, you can set up as many users in the system as you want.
So, if you want to save some money, you can buy one license, install it on one computer,
and if you have 3 users they can all be setup on that machine, and they can go to
it whenever they need a document.
How do I network Dokmee?
Save your database in a networked folder on a server or computer. Install Dokmee Professional on all computers that need access to the database. Go to File>Open and browse for the .ddb file on the network.
Can I backup my database?
Yes. You may use a backup software to backup the directory that the database is in, or you may simply copy the .ddb file and the folder manually, however often desired, to a hard drive or another computer.
Does Dokmee OCR documents?
Yes, Dokmee can OCR documents, it also extracts the text from documents that are already OCR’d or full text enabled.
Can I Scan/Import files to an existing TIFF or PDF file?
To add to an existing TIFF or PDF file, scan or import the document(s) to be added, highlight the documents, and go to Scan>Merge Files. You can then combine/append files as needed
How do I install Dokmee Enterprise?
Learn how to install Dokmee Enterprise by dowloading the
Installation Guide.
How do I install MSSQL 2005?
Learn how to install Dokmee Enterprise
with MSSQL 2005
How do I install MSSQL 2008?
Learn how to install Dokmee Enterprise
with MSSQL 2008
Some people might be geeting an error during the install under Windows Vista,
how do I fix that?
Our installation file is a .MSI, Vista needs to have turned off the user
account control to be able to install it. To do so, go to the User Account
Control in Users Account in the Control panel and turn it off, then re-launch the
setup of Dokmee.
How can I search the Dokmee website ?
use the following form:
info@officegemini.com
